Terms of Service

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Terms of Service

Last Updated: September 2026

1. Welcome to Travel with Aboo Ubaidah

Welcome to Travel with Aboo Ubaidah.

These Terms of Service govern your access to and use of our website, services, booking forms, enquiry forms, consultation services, and travel-related information.

By accessing or using our website, submitting an enquiry, requesting a consultation, or making a booking request through our website, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, please do not use our website or submit information through our online forms.

Throughout these Terms, “Travel with Aboo Ubaidah,” “we,” “us,” and “our” refer to the operator of this website and the travel services provided through it. “You,” “your,” and “client” refer to the person accessing our website or requesting our services.


2. Our Services

Travel with Aboo Ubaidah provides travel-related services and assistance, which may include:

  • Hajj travel arrangements and packages
  • Umrah travel arrangements and packages
  • International travel arrangements
  • Travel consultations and guidance
  • Accommodation arrangements
  • Flight and transportation assistance
  • Travel planning and related support
  • Other travel services communicated to you at the time of enquiry or booking

The availability, inclusions, exclusions, prices, schedules, and conditions of individual services may vary.

Information displayed on our website is provided for general guidance and may be updated from time to time.


3. Website Information

We make reasonable efforts to ensure that the information presented on our website is accurate and useful.

However, travel information can change due to circumstances beyond our control, including changes made by airlines, hotels, government authorities, immigration authorities, airlines, accommodation providers, transport providers, or other third-party suppliers.

Accordingly, information such as prices, schedules, availability, package inclusions, accommodation arrangements, transportation arrangements, and travel requirements may change without prior notice.

Where applicable, the information communicated to you at the time of your booking will take precedence over general information previously displayed on the website.


4. Booking Requests and Confirmations

Submitting a booking form or enquiry through our website does not automatically constitute a confirmed booking.

A booking request allows us to receive your information and begin the relevant process.

Your booking becomes confirmed only when we have communicated confirmation to you and any required payment, documentation, or other booking requirements have been completed.

Depending on the service requested, confirmation may be subject to availability and confirmation from airlines, hotels, accommodation providers, visa authorities, transport providers, tour operators, or other relevant suppliers.

We reserve the right to decline a booking request where the requested service is unavailable or cannot reasonably be provided.


5. Prices and Payments

Prices displayed on our website may be subject to change depending on availability, supplier pricing, exchange rates, travel dates, package availability, taxes, government charges, and other applicable costs.

Where a price is displayed as a starting price, it should not be understood as a guaranteed final price.

The final price and applicable payment requirements will be communicated before confirmation of the relevant booking.

Where a payment deadline is provided for a particular package or service, failure to make the required payment by the stated deadline may result in the reservation being cancelled or the price or availability changing.

Any additional charges that arise from changes requested by the client may be payable by the client.


6. Hajj and Umrah Travel

Hajj and Umrah are journeys of great spiritual importance, and we aim to assist our clients with careful planning and support.

However, Hajj and Umrah arrangements may depend on requirements established by relevant authorities, airlines, accommodation providers, transport providers, visa authorities, and other service providers.

Clients are responsible for providing accurate information and the required documentation within the applicable deadlines.

Travel requirements, visa requirements, health requirements, accommodation arrangements, transportation arrangements, and other conditions may change according to official regulations.

Where circumstances outside our control affect a Hajj or Umrah arrangement, we will communicate relevant information and assist the client as reasonably possible.


7. Passports, Visas and Travel Documents

You are responsible for ensuring that you have valid travel documents required for your journey.

This may include:

  • A valid passport
  • Appropriate visas or permits
  • Required photographs
  • Vaccination or health documentation where applicable
  • Proof of accommodation where required
  • Flight or travel documents
  • Any other documents required by the relevant authorities

We may provide assistance or guidance regarding travel documentation where such assistance forms part of the service requested.

However, the final decision to issue a visa, permit, entry authorization, or other official document rests with the relevant government or immigration authority.

We cannot guarantee the approval of a visa or entry permission.


8. Client Responsibilities

When using our website or requesting our services, you agree to provide information that is accurate, complete, and up to date.

You are responsible for reviewing the information you provide to us before submitting it.

This includes names, passport details, dates of birth, travel dates, contact details, and other information required for your booking.

We shall not be responsible for problems arising directly from inaccurate, incomplete, or incorrectly supplied information.

You must also comply with the laws, regulations, immigration requirements, airline rules, accommodation rules, and other applicable requirements relating to your journey.


9. Changes, Cancellations and Refunds

Changes and cancellations may be subject to the specific terms applicable to the travel service or package you have booked.

Some bookings may be non-refundable, partially refundable, or subject to cancellation fees.

Airline tickets, accommodation reservations, visa services, Hajj and Umrah arrangements, transportation services, and other travel products may each have different cancellation and amendment conditions.

Where applicable, the cancellation and refund conditions communicated to you at the time of booking will apply.

Any refund may also be subject to deductions arising from third-party supplier policies, applicable fees, administrative charges, or other non-refundable costs.

We will communicate relevant cancellation and refund information as clearly as reasonably possible.


10. Third-Party Travel Providers

Some services arranged through Travel with Aboo Ubaidah may be provided by independent third parties, including airlines, hotels, accommodation providers, transport companies, visa service providers, tour operators, and other travel suppliers.

These providers may have their own terms, conditions, policies, cancellation rules, and requirements.

Where such conditions apply to your booking, you may also be required to comply with those conditions.

We are not responsible for changes, delays, cancellations, service interruptions, or other circumstances caused directly by an independent third-party provider, except to the extent required by applicable law.


11. Travel Disruptions and Circumstances Beyond Our Control

Travel may be affected by circumstances beyond our reasonable control.

These may include, but are not limited to:

  • Flight cancellations or delays
  • Changes to airline schedules
  • Government restrictions
  • Visa or immigration decisions
  • Changes in travel regulations
  • Natural disasters
  • Severe weather
  • Epidemics or pandemics
  • Civil unrest
  • War or security incidents
  • Strikes
  • Airport closures
  • Changes imposed by relevant authorities
  • Actions or failures of third-party service providers

Where such circumstances occur, we will make reasonable efforts to assist you and communicate relevant information.

However, we cannot guarantee that travel arrangements will remain unchanged in circumstances beyond our reasonable control.


12. Website Use

You agree to use our website only for lawful purposes.

You must not:

  1. Use the website in a way that violates applicable laws or regulations.
  2. Attempt to gain unauthorized access to any part of the website or its systems.
  3. Introduce malicious software, viruses, or other harmful material.
  4. Use the website to submit false, misleading, or fraudulent information.
  5. Copy, reproduce, modify, or distribute our website content without appropriate permission.
  6. Interfere with the security, operation, or availability of the website.
  7. Use our website for any purpose that could damage our reputation, services, or users.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.


13. Intellectual Property

Unless otherwise stated, the content displayed on this website belongs to or is used by Travel with Aboo Ubaidah with appropriate permission.

This may include:

  • Logos and branding
  • Text
  • Graphics
  • Photographs
  • Videos
  • Page designs
  • Website layouts
  • Promotional materials
  • Original written content

You may view and use the website for your personal and legitimate travel-related purposes.

You must not reproduce, republish, sell, distribute, modify, or commercially exploit our content without our prior written permission.

Our brand name, logo, and other identifying materials may not be used in a manner that suggests an unauthorized partnership, endorsement, or affiliation.


14. Links to Third-Party Websites

Our website may contain links to third-party websites or services.

These links may be provided for convenience or to help you access additional travel-related information or services.

We do not control the content, policies, availability, or practices of third-party websites.

Visiting a third-party website is at your own discretion, and we recommend reviewing its terms and privacy policy before providing personal information or using its services.


15. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, remember preferences, and improve our services.

The use of cookies and related technologies is explained further in our Privacy Policy.

By continuing to use our website, you acknowledge that cookies and similar technologies may be used in accordance with our Privacy Policy and your browser or device settings.


16. Privacy

We respect the privacy of information provided to us.

Personal information submitted through our website may be used to respond to enquiries, process booking requests, provide requested services, communicate with you, and improve our services.

For more information about how we collect, use, store, and protect personal information, please review our Privacy Policy.


17. Disclaimer

We make reasonable efforts to provide useful and accurate information through our website.

However, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • All information will always be complete or current.
  • Prices or availability displayed online will remain unchanged.
  • Third-party travel services will operate without disruption.
  • A visa or travel authorization will be approved.
  • A particular travel arrangement will remain available until a booking is confirmed.

Nothing in these Terms is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.


18. Limitation of Liability

To the extent permitted by applicable law, Travel with Aboo Ubaidah shall not be responsible for losses, delays, costs, or inconvenience arising from circumstances beyond our reasonable control or from the actions or omissions of independent third-party service providers.

This may include circumstances involving airlines, hotels, transport providers, government authorities, immigration authorities, visa decisions, or other external service providers.

Nothing in these Terms shall exclude liability where such exclusion is prohibited by applicable law.


19. Indemnity

You agree to use our website and services responsibly and in accordance with these Terms.

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of the website, fraudulent conduct, violation of these Terms, or provision of false or misleading information.


20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, website, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

You are encouraged to review these Terms periodically.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.


21. Governing Law

These Terms shall be interpreted and applied in accordance with the applicable laws of the Federal Republic of Nigeria, unless another applicable law is required by law or expressly agreed for a particular service.

Any dispute relating to the use of our website or services shall be addressed in accordance with applicable Nigerian law and the appropriate legal jurisdiction.


22. Contact Us

If you have questions, concerns, or require clarification regarding these Terms of Service, please contact us.

Travel with Aboo Ubaidah
Email: sanyaolu.rilwan@gmail.com

We encourage you to contact us before completing a booking if you require clarification about a particular package, payment requirement, cancellation condition, or travel arrangement.